Factory Direct Int., Inc. is an authorized dealer, not a manufacturer, of Dyson, Miele, Bosch, ProTeam, Allersearch, Koblenz, Airfree, Blueair, IQAir, Neoair, Allerair, Advanced Vapor Technologies, Lady Bug, Somat, Persil and Henkel Cleaning Essentials.

* Guaranteed Low Prices only applies when the order is being placed and the price is verified. It must be in stock from an authorized dealer and include delivery. It does not apply to gift cards, coupons, gifts with purchase, clearance, used, demo, open box, refurbished merchandise or items offered on any auction, overstock or liquidation sites. It also does not apply to Portable Air Conditioners, Commercial Products, Proteam Vacuums, Backpack Vacuums, Laundry Detergents, Dishwasher Products, Bags, Parts, Accessories, Chemicals, Appliances, Miele Rotary Irons, Vapor Steam Cleaners, Miele Appliances, Dehumidifiers, Cleaning Essentials and Allergy Relief Products. The offer must be exactly the same, no substitutions. Our Guaranteed Low Price includes shipping and any bonuses that may be offered.

We do not collect sales tax on any orders except on orders from or delivered within the state of New Jersey.  As a retail dealer of products, we do not accept sales tax exemption certificates unless you are a Section 501(c)(3) (of the Internal Revenue Code) tax-exempt non-profit organization (e.g., religious or charitable entities).   

Factory Direct Int., Inc. reserves the right to reject any offer.

Retail Value or Total Value on a product refers to the product and accessories (i.e., bundled or bonus offers), if purchased separately.  Please note that any bundled or bonus offer may be substituted without prior notice based upon availability.  Furthermore, the bundled or bonus offer will have no value (cash, credit, discount or otherwise) if all such offers are unavailable at the time of your purchase or is rejected by you.

Your electronic or telephone order is an offer to buy from FactoryDirectSuperstore.com. Factory Direct Int., Inc. reserves the right not to accept an order at its sole discretion.

Free Shipping only applies to orders Over $60 and shipped to the Contiguous 48 States! Alaska and Hawaii Orders will be charged a per package shipping and handling fee of $69.95 on all Machines and $39.95 on all Accessories (i.e., any bundled or bonus offers) for UPS Ground Service.

We Do Not Ship to P.O. Boxes, APO or FPO Addresses. We only ship to the 50 State U.S. destinations.

After order is completed, no guarantees or price protection will apply. All prices are final when an order is placed. Credits will not be issued after an order is placed. Subsequent sales and reduction in prices will not be applied.

Products come with a manufacturer’s warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer’s authorized warranty service center closest to you. This information is available either from the warranty booklet, owners’ manual or from the manufacturer directly.

Factory Direct Int., Inc. makes no expressed or implied warranty as to merchantability or fitness for a particular purpose for any merchandise sold. All warranty claims must be made by the purchaser directly with the respective manufacturers or their representatives.  Factory Direct Int., Inc. will not be held responsible for any claims once an order is delivered.

Pictures and Images are for illustration purposes only and may not reflect the actual product being sold.

Orders placed on the website or by phone are intended for the original purchaser or as a gift to the original purchasers’ recipient . We do not knowingly sell products intended for resale. Any purchaser placing an order intended for resale is in violation of our terms and conditions. The product warranty will be voided by the manufacturer and no returns will be accepted. If the product is refused by the shipping recipient, the original purchasers will be responsible for all fees associated with the refusal, including, but not limited to, the restocking fees, as well as both inbound and outbound shipping and handling charges. If the original purchaser files a credit card dispute, we will forward a copy of these terms and conditions that were agreed to when the order was placed and pursue any and all legal means necessary to recover.

Orders placed by phone are still bound by the terms and conditions of the website.  Any questions, changes, order status requests or special requests, whether shipping or otherwise, on any existing orders must be done via email only. No changes, order status requests or special request made through any phone call will apply or be honored. Any claim of any oral promise will not be honored.