Vacuums, Appliances, Air Purifiers, Humidifiers & Allergy Relief Products Factory Direct

FactoryDirectSuperstore.com

Dyson Vacuums   Miele Vacuums ProTeam Vacuums   Bosch Vacuums   Vapor Steam Cleaners
   Persil Laundry Detergents Somat Dishwasher Products Henkel Cleaning Essentials
Miele Appliances   Miele Dishwasher Care Products Allersearch Allergy Products
Air-O-Swiss Humidifiers/Purifiers Airwashers Miele Rotary Ironers
Blueair Air Purifiers  IQAir Air Purifiers
Barnangen   The Laundress Fresh Wave   Nellie Laundry
Air Purifiers Humidifiers Allergy Relief Products Vacuum Cleaners   Vacuum Bags & Filters
   Main Page Frequently Asked Questions Weekly Specials View Shopping Cart & Check Out Contact Us

Disclaimers & Policies

Factory Direct Int., Inc. is an authorized dealer of Dyson, Miele, Bosch, ProTeam, Lindhaus, Airoswiss, Allersearch, Care, EIO, Koblenz, Airfree, Blueair, IQAir, Austin Air, Neoair, Allerair, Advanced Vapor Technologies, Lady Bug, Somat, Persil & Henkel Cleaning Essentials.

* Guaranteed Lowest Prices only applies when the order is being placed and the price is verified. Must be from an Authorized dealer and include delivery. It does not apply to gift cards, coupons, gifts with purchase, clearance, used, demo, open box, refurbished merchandise or items offered on any auction, overstock or liquidation sites. Factory Direct Int., Inc. reserves the right to reject any offer.

Retail Value or Total Value on a product refers to the product, accessories and bonus offer if purchased separately.

Your electronic or telephone order is an offer to buy from FactoryDirectSuperstore.com. Factory Direct Int., Inc. reserves the right not to accept an order at its sole discretion.

After order is completed no guarantees or price protection will apply. All prices are final when an order is placed. There is no price protection and credits will not be issued after an order is placed. Subsequent sales and reduction in prices will not be applied.

Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service center closest to you. This information is available either from the warranty booklet and owners manual or from the manufacturer directly.

Factory Direct Int., Inc. makes no expressed or implied warranty as to merchantability or fitness for a particular purpose for any merchandise sold. All warranty claims must be made by the purchaser directly with the respective manufacturers or their representatives.

Orders placed by phone are still bound by the terms and conditions of the website.

Payment

Orders paid by credit cards ship according to the delivery terms in your confirmation email. Credit cards are charged immediately at the time the order is placed. Orders paid by check or money order are shipped after receipt of funds and according to the terms in your confirmation email. Sorry, but we do not accept C.O.D. orders.

New Jersey Residents and Shipments within New Jersey

We are required to collect 7.00% sales tax on orders from or delivered within the state of New Jersey. No other orders will be charged sales tax.

Order Cancellations

Once an order is placed it cannot be cancelled. You may return the product within 30 days of purchase, provided it is in original saleable condition, in it's original carton with all of the original packing materials, warranty cards and instruction manuals. You must request an RMA number by email. Once you receive the RMA form, you must sign and date it then fax it back to the number listed on the form. We will then email you instructions on where to ship it to prepaid and insured ( Please note it may take extra time to receive your RMA to complete the proper paperwork.). You must write the RMA number on the return label. All returned products are subject to a minimum 20% restocking fee plus shipping & handling charges. We reserve the right to refuse any return where the terms and conditions are not adhered to. Any return that shows damage, excess wear and tear or any missing parts or items may be denied credit or charged accordingly. All returns must be received within 30 days. No exceptions will apply. All refunds may take up to 30 days. Credit Card orders will be credited back to the credit card used for purchase. Any refused shipment will result in restocking fees and shipping and handling charges both ways.

Product Warranties

Products come with a manufacturer's warranty. No other warranties are expressed or implied.

Damaged Orders

Please Note: If your shipment shows sign of damage please notify us at once. You may be asked to open the package and inspect the product for damage in order to determine if a claim with the carrier needs to be filed.

Once an order is delivered you must file a claim with the carrier for the damaged shipment. You will also be subject to follow the procedures as well as the terms and conditions of the respective carrier. Factory Direct Int., Inc. will not be held responsible for any claims once an order is delivered.

Any orders that are damaged in transit will be replaced once UPS completes their investigation and issues a claim for the damaged merchandise. Damaged orders cannot be canceled. If a replacement order is refused it will be subject to a minimum 20% restocking fee plus shipping & handling charges for both outbound and inbound shipping. All credits (minus fees) will be issued upon completion of the investigation and claim. Please note credits may take up to 30 days after completion to post to your account.

Lost Orders

Any orders that are lost in transit will be replaced once UPS completes their investigation and issues a claim for the lost merchandise. Lost orders cannot be canceled. If a replacement order is refused it will be subject to a minimum 20% restocking fee plus shipping & handling charges for both outbound and inbound shipping. All credits (minus fees) will be issued upon completion of the investigation and claim. Please note credits may take up to 30 days after completion to post to your account.

Refunds

All refunds may take up to 30 days. Credit Card orders will be credited back to the credit card used for purchase, money orders and check orders will receive a company check.

Any Questions Call Factory Direct Int., Inc. at 1-888-732-0311

FactoryDirectSuperstore.com

If you experience any problems with the shopping cart please Call us Toll FREE at 1-888-732-0311
immediately to report the error. A representative will assist you to resolve the problem.

Dyson Vacuums   Miele Vacuums ProTeam Vacuums   Bosch Vacuums   Vapor Steam Cleaners
   Persil Laundry Detergents Somat Dishwasher Products Henkel Cleaning Essentials
Miele Appliances   Miele Dishwasher Care Products Allersearch Allergy Products
Air-O-Swiss Humidifiers/Purifiers Airwashers Miele Rotary Ironers
Blueair Air Purifiers  IQAir Air Purifiers
Barnangen   The Laundress Fresh Wave   Nellie Laundry
Air Purifiers Humidifiers Allergy Relief Products Vacuum Cleaners   Vacuum Bags & Filters
   Main Page Frequently Asked Questions Weekly Specials View Shopping Cart & Check Out Contact Us

To Place an Order or Get More Product Information Before Placing an Order Please Call Us Toll Free at 1-888-732-0311
You May Also Email Us Anytime at
Email Sales@FactoryDirectSuperstore.com

To Check on an Existing Order, Report any Damages in Transit , Missing Orders, Problems with the Website or Shopping Cart, Credit Card Declines or General Customer Service Questions.
Contact Us Please Click Here.

© 2002-2007 Factory Direct Inc. All Rights Reserved.
Problems or queries concerning our website? Contact Factory Direct's Webmaster
* Guaranteed Lowest Prices only applies when the order is being placed and the price is verified.
After order is completed no guarantees or price protection will apply.
**Applies only to orders from outside New Jersey. Orders placed from or shipped to New Jersey are subject to sales tax. *** includes bonus offer.